Site terms and callback consent

The rules for using RoadWell and asking for a callback. Effective 12 November 2026.

About the site

RoadWell San Jose operates this website. It publishes general information about injuries and claims after an auto accident in Santa Clara County and offers a form that passes a callback request to our partner law firm. By using it you accept these terms and our privacy policy. They took effect on 12 November 2026.

Not legal or medical advice

RoadWell gives general information on auto accidents, injuries and claims in California. That is all it is: not legal advice, not medical advice, and no substitute for a lawyer who knows your facts.

Laws change. So do deadlines and procedures, and exceptions are common. A deadline on this site may not be your deadline.

Reading RoadWell, sending the form or emailing us creates no attorney-client relationship with RoadWell San Jose or with anyone. Keep confidential details to yourself, apart from the answers the form asks for.

Some of the site promotes legal services, which makes it advertising. We promise no particular lawyer, no call time and no result. What happened in another case does not predict what happens in yours. For an emergency, call 911.

Rules for using the site

Use RoadWell lawfully and give accurate answers. Do not send false requests. Do not scrape the site, and do not send automated or bulk requests. Do not interfere with the site, and do not try to.

Who may use it

You may use RoadWell if you are 18 or older and in the United States, and your question is about an accident in California. Request a callback only for your own accident or for one you are authorized to report.

Copyright and personal use

The text and design belong to RoadWell San Jose. You may read the pages and print copies for personal, non-commercial use. Ask us before any other use.

Our partner, guarantees and liability

Our partner law firm is a separate organization from RoadWell San Jose. Responsibility for its calls, advice and services rests with our partner alone.

RoadWell is provided as is and as available. We do not promise every page is current at every moment, that a callback will come at a set time, or that our partner will take a case, and nothing here replaces medical care.

To the extent the law allows, we give no warranty that the site is accurate, complete, fit for any purpose or always available.

To the extent the law allows, RoadWell San Jose is not liable for indirect, incidental, special or consequential losses, for lost money or data, or for a missed deadline. That applies to losses from using or relying on the site, and to losses from any call or service by our partner or another third party. The total liability of RoadWell San Jose is limited to US $100.

If the law does not allow a liability to be limited, these terms do not limit it.

Resolving a dispute

Start by emailing privacy@autoaccidentattorneysanjose.com. Give us 30 days to resolve the problem informally. These terms are governed by California law, and any dispute goes to the courts located in California.

Costs you agree to cover

If you misuse the site or send a false request, and a claim is made against RoadWell San Jose as a result, you agree to cover its reasonable costs.

How these terms work

If one part of these terms is unenforceable, the remaining parts still apply. If RoadWell waits before it enforces a term, it has not waived that term. These terms and the privacy policy make up the entire agreement about the site.

Changes and questions

RoadWell may update these terms. The new version will be posted here with its date. Your request stays under the version that was posted when you sent it. Questions: privacy@autoaccidentattorneysanjose.com.

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