What this policy covers
RoadWell San Jose operates this website. This policy covers what the site collects from visits and callback requests, where it goes and how long it stays.
The information we collect
The form collects four answers (when the accident happened, whether another driver caused or contributed to it, whether you have pain or injury symptoms, and whether you signed with a lawyer for it), plus your name and phone number. The injury answer is health information.
Each form you send also produces a consent record: the time, the page, your IP address and browser, plus the consent wording that was on screen.
Visits provide technical data: browser and device, IP address, the pages viewed, the referring page, and campaign tags in the link such as UTM tags and gclid.
What we do with it
We pass your request to our partner law firm so its automated assistant can call you about the accident. Technical data helps RoadWell run and protect the site, block spam and understand visits. The consent record is our proof of the consent you gave. We also use information to meet legal duties.
Your injury answer is used for one thing: handling your request. We never advertise with health information.
Keeping records
Requests are kept for at least 4 years. So is the record of the consent given with each one. Asking us to delete your information does not remove the consent record before then.
Do Not Track and Global Privacy Control
RoadWell does not track you across other websites. Because of that, Do Not Track and Global Privacy Control signals make no difference to how the site responds.
Your choices and rights in California
Email privacy@autoaccidentattorneysanjose.com to stop calls and texts or to use a right listed here. Call consent is in our terms.
You can ask what personal information RoadWell San Jose holds about you, and get a copy. You can ask us to correct it. You can ask us to delete it. You can ask us to limit the use of sensitive information, which we use only for your request anyway.
There is nothing to opt out of, because we do not sell or share personal information. If you use these rights, we will not treat you any differently.
With your written permission, an authorized agent may make the request. RoadWell may check your identity with a few questions. It answers within 45 days.
For California Civil Code section 1798.83: we do not disclose personal information to third parties for their own direct marketing.
Cookies, security, children and updates
RoadWell may use cookies and browser storage to work and to count visits. The campaign tags from your arrival link are kept during your visit. The site is not aimed at children under 16. We use reasonable safeguards, but no system is entirely secure. We process information in the United States. Changes will be posted here with a new date.
Contact us
Privacy requests and questions: privacy@autoaccidentattorneysanjose.com. The effective date of this policy is 12 November 2026.